Terms of Service
1. Overview
Welcome to SofiaBags. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to SofiaBags. We operate this website, including all related information, content, features, products, and services, to provide you with an online shopping experience.
By visiting our website or purchasing products from us, you agree to be bound by these Terms of Service and our applicable policies. If you do not agree to these terms, please do not use our website.
2. Eligibility and Use of Our Website
By using this website, you confirm that you are legally permitted to enter into a binding agreement under the laws applicable to you.
You agree to use our website only for lawful purposes and not to engage in activities that could damage, disrupt, or interfere with our website, services, or other customers.
You must not use our website to commit fraud, submit false information, distribute malicious software, or violate applicable laws.
3. Products and Descriptions
SofiaBags offers bags and related fashion accessories through our online store.
We make reasonable efforts to display our products, descriptions, colors, and images as accurately as possible. However, colors and appearances may vary depending on your device, screen settings, lighting, or product variations.
We do not guarantee that every product description, image, or other website content will always be completely accurate, current, or error-free. If a material error is identified, we reserve the right to correct it in accordance with applicable law.
4. Prices and Availability
Product prices, promotions, and availability may change without prior notice, subject to applicable law.
We reserve the right to correct pricing errors, update product information, discontinue products, or limit quantities where reasonably necessary and legally permitted.
If an order is affected by a material pricing or availability error, we may contact you to discuss the available options. We will handle cancellations and refunds in accordance with applicable law and our published policies.
5. Orders and Order Acceptance
Placing an order through our website constitutes an offer to purchase the selected products.
An order confirmation email acknowledges receipt of your order but does not necessarily mean that the order has been finally accepted or dispatched.
We reserve the right to refuse or cancel an order where legally permitted, including in cases involving suspected fraud, payment issues, inaccurate pricing, product unavailability, or suspected unauthorized purchasing activity.
If payment has already been collected for an order that we cancel, we will arrange any applicable refund through the relevant payment method, subject to applicable law.
Please ensure that your contact details, shipping address, and order information are accurate before submitting your purchase.
6. Payments
Payments must be completed using the payment methods made available at checkout.
Payment transactions may be processed by third-party payment service providers. Your use of those services may also be subject to their applicable terms and privacy policies.
You agree to provide accurate billing information and authorize the applicable payment provider to process charges associated with your order.
We do not request that customers send full payment card details through ordinary email or messaging services.
7. Shipping and Delivery
Shipping options, estimated delivery times, shipping fees, and applicable restrictions will be communicated through our website or at checkout where available.
Delivery estimates are not guaranteed unless expressly stated otherwise. Delays may occur due to carrier operations, weather, customs processing, incorrect addresses, or other circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate shipping address. Any additional charges resulting from incorrect address information or delivery arrangements will be handled in accordance with our applicable shipping policy and the law.
For more information, please review our Shipping Policy.
8. Returns, Exchanges, and Refunds
Returns, exchanges, and refunds are subject to our published Return & Refund Policy and applicable consumer protection laws.
Please review that policy before placing an order so that you understand the applicable conditions, time limits, and procedures.
Nothing in these Terms of Service is intended to exclude or restrict any consumer rights that cannot legally be excluded or restricted.
9. Promotions and Discounts
Promotional offers, coupon codes, and discounts may be subject to additional terms, including expiration dates, product exclusions, minimum purchase requirements, or restrictions on combining offers.
Unless otherwise stated, promotional offers cannot be exchanged for cash. We reserve the right to modify or discontinue promotions as permitted by applicable law.
10. Intellectual Property
All website content, including text, graphics, logos, product images, designs, page layouts, and other materials owned or licensed by SofiaBags, is protected by applicable intellectual property laws.
You may access and use our website for personal, non-commercial shopping purposes.
You may not copy, reproduce, distribute, modify, republish, or commercially exploit our website content without prior written permission from the applicable rights holder, except where permitted by law.
11. User Submissions and Feedback
If you submit reviews, comments, suggestions, or other content to us, you agree that the content will not be unlawful, misleading, defamatory, fraudulent, or infringing on another person's rights.
You retain any rights you hold in your submissions. To the extent permitted by law, you grant SofiaBags permission to use, reproduce, and display feedback you voluntarily provide for legitimate business purposes, such as improving our services or presenting customer reviews.
We may remove content that violates these terms or applicable law.
12. Third-Party Services and Links
Our website may contain links to third-party websites or use external services, including payment processors, analytics providers, and shipping companies.
We are not responsible for the content, availability, security, or independent practices of third-party services that we do not control.
Your use of third-party services may be governed by their own terms and policies.
13. Disclaimer of Warranties
To the extent permitted by applicable law, our website and services are provided on an “as available” basis.
We do not guarantee uninterrupted website access, error-free operation, or that every technical issue can be prevented.
Nothing in these terms limits any product warranty or consumer protection right that must be provided under applicable law.
14. Limitation of Liability
To the maximum extent permitted by applicable law, SofiaBags will not be liable for indirect, incidental, special, or consequential losses arising from your use of our website or services where such liability may lawfully be excluded.
Nothing in these terms excludes or limits liability for matters that cannot legally be excluded or limited, including applicable statutory consumer rights.
15. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or claims directly arising from your unlawful use of our website or your material violation of these terms.
Nothing in this section imposes liability where applicable law prohibits it.
16. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
Please review our Privacy Policy to understand our data practices.
17. Termination or Restriction of Access
We may suspend or restrict access to our website where reasonably necessary to protect our services, customers, or business from fraud, abuse, security threats, or unlawful activity, subject to applicable law.
Termination of access does not remove any rights or obligations that arose before termination.
18. Governing Law
These Terms of Service are subject to applicable laws. Any disputes will be handled by courts or other competent authorities with jurisdiction under the applicable legal rules.
Nothing in these terms is intended to deprive consumers of mandatory legal protections available in their place of residence.
19. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our business, website, products, or legal requirements.
Updated terms will be published on this page with a revised effective date. Your continued use of our website after changes take effect will be subject to applicable law and the updated terms.
20. Contact Information
If you have questions about these Terms of Service, please contact us using the information below.
Store Name: SofiaBags
Website: https://sofiabags.com/
Email: info@sofiabags.com
Phone / WhatsApp: +1 (725) 314-9287
Business Address: 2717 Westside Dr#24 Pasadena Tx 77502
Thank you for shopping with SofiaBags.